Shipping & Returns Processing Time:
Orders are hand-packed and typically ship within 3-14 business days of purchase. Weekend or holiday orders begin processing the next business day. Larger orders and/or inclusion of add-ons, as well as periods of offered discounts, processing may take a bit longer.
Shipping Methods & Delivery Estimates:
We ship using trusted carriers such as USPS, UPS, or others.
Estimated delivery times after processing:
U.S. Domestic: 5-10 business days
International: 7–21 business days (varies).
Delivery times are estimates and could be impacted by carrier, customs, extreme weather, or other. International orders may be subject to customs fees, VAT, duties, or import taxes, and are NOT included in order total and responsibility of purchaser (buyer).
Lost, Stolen, or Damaged Packages: Mama Shrades:
Get Scooping Co., LLC is not responsible for lost, stolen, or damaged products. No refunds issued, however, if your package contains damaged item(s) contact us within 24 hours of delivery with photos.
All orders are final and contents will vary. Verify your shipping information prior to and at checkout, as we are not responsible for items sent to incorrectly entered shipping address.